Solo Gratia Privacy Policy

1. Introduction

Solo Gratia respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, social media platforms, online advertisements, lead generation forms, email, telephone, or any other communication channels.

By submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

---

2. Information We Collect

When you respond to one of our advertisements or contact us, we may collect information such as:

• Your full name
• Company name
• Job title
• Email address
• Telephone number
• Industry or business sector
• Province or country
• Details about your enquiry or business requirements
• Any additional information you voluntarily provide

We may also receive information from advertising platforms such as LinkedIn, Meta (Facebook and Instagram), Google, or other social media platforms where you have chosen to share your information with us.

---

3. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Contact you regarding our services
• Arrange meetings or consultations
• Provide requested information, articles, guides or resources
• Improve our services and customer experience
• Send occasional updates, industry insights, newsletters, or invitations to events that may be relevant to your interests
• Comply with legal and regulatory obligations

We will only use your information for lawful business purposes.

---

4. Marketing Communications

If you provide your contact details, we may occasionally send you information about our services, publications, industry insights or webinars that we believe may be relevant to your business.

---

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only:

• With trusted service providers who assist us in operating our business (such as CRM, email, website hosting, or marketing platforms)
• Where required by law
• To protect our legal rights
• Where you have provided your consent

---

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration, or disclosure.

Although we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

---

7. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Update your information
• Request deletion of your information where legally permissible
• Object to certain processing activities
• Withdraw your consent to marketing communications

---

8. Cookies and Analytics

If you visit our website, we may use cookies and similar technologies to improve your browsing experience, understand website usage, and enhance our services.

You may disable cookies through your browser settings; however, some website functionality may be affected.

---

9. Third-Party Platforms

Our advertisements may appear on platforms such as LinkedIn, Facebook, Instagram, Google, or other digital channels. Information submitted through these platforms is also subject to the privacy policies of those respective providers.

We encourage you to review their privacy policies when using their services.

---

10. Compliance

Solo Gratia is committed to complying with applicable data protection legislation, including the Protection of Personal Information Act, 2013 (POPIA), and other applicable privacy laws where relevant.

---

11. Changes to this Policy

We may update this Privacy Policy from time to time.